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Thank you, Chris, for being so thoughtful and helpful. You helped me a lot today.......and although I waited quite sometime on the helpline the agent that was helping me was helpful......but you were the biggest help of all!
As a Partner Advocate at their Master Agency Telegration, I have had the pleasure of working with Fostar for over 2 years. Fostar has become one of Telegration’s trusted partners; their team members are knowledgeable and attentive to customers and, on a personal note, are a pleasure to work with on a daily basis. Their attention to detail throughout the process provides a customer experience that is unmatched in today’s ever changing industry.
Thanks for all the support with our recent move. You guys are great!!
I have been working with Jon and Fostar Telecom for over 5 years now and they are without a doubt the best in the industry. Jon and his team are extremely educated in the latest and greatest trends that are constantly changing in the telecom and IT world. They truly have their customers best interest at heart and advise them to make their decisions based solely on what will work best for the customer rather than what is in the best interest of their agency. Their post-sale support is what impresses me the most. No matter how big or small of an account you have with them they are never too busy to help regardless of what the issue might be. You don’t always see these things in the telecom industry anymore and it is for these reasons that I would have no problem recommending any family or friends to work with Fostar Telecom.
As a business partner and colleague, I have had the pleasure of working with Jon Foster and his organization in many capacities. As a fellow Director of the Alliance Partners, Jon continues to provide expert industry insight and thoughtful leadership. His integrity and fervor for client advocacy is unmatched and clearly resonates through his team at Foster Inc. They are experts in selecting and managing your business’ technology services and really bring a competitive edge to their clients
Everything is going well since we changed providers. Please thank your team for a smooth transition of our services.
I have had the pleasure of working with Jon Foster for the past year. Jon takes customer service to a degree that is unmatched by others in the telecommunications industry. He is creative, resourceful and dedicated to finding the best solution possible for his customers. I refer business to Jon without reservation.
Fostar, and you Sarah specifically, have been amazing with all of the issues that we have had with the provider. It is so nice to have one number to call for support, and know that the issues will be taken care of quickly. I know that dealing with the provider directly is not always the best way to get things done, and that you are able to escalate the issues to get our problems to the top of their list and resolved quickly. Thank you for all of your help and support, and for being the calm in the storm.
We have been partners with Fostar for 6 years and have had nothing but positive experiences with them! The agents and staff are excellent; very knowledgeable about their clients’ needs and easy to work with from introduction through implementation.
Thank you for all of your help! You Rock!!!!
You all have been so helpful with our office move. I have to say that this is the first phone company that treats their customers right so for that thank you. This also has made my customers happy because there really was no down time which is huge.
We are a growing Community Mental Health Organization operating in the greater Twin Cities area. A couple of years ago we executed a rescue merger which resulted in the relocation of critical voice based services. The services are 24x7x365 and an outage is not a possibility (consequences could be life threatening). We searched the TC area for an organization who had the capacity to coordinate all the voice & data carriers so that the risk of an outage was minimized. This search led us to Kevin Kile from FOSTAR. Kevin and FOSTAR were able to deliver the impossible with zero line interruption! They became a valued partner that day and we utilize their expertise now in all things voice and data transmission related. Thanks Kevin and FOSTAR for partnering with us to bring Hope, Healing, and Recovery to people’s lives.
I want to express my appreciation for your expertise, diligence and work put forth with the upgrade and conversion of our telecom system. You did what we needed for a smooth transition and for that I am more than thankful.
We appreciate your continued support and promptness to addressing our needs.
I was just courted by a Century link rep. Call came from Protel Syst Sup 417-875-6070. Funny how I got a sales call days after they were here to fix a complete outage on our T1. After telling me how our rates would be so much better with them I told him that it took us 5 companies to find Fostar and we have no desire to consider their offer and thought you should know. Thank You again for the wonderful job you’ve done for us!
I have to say that after 32 years of working in the restaurant business I have had many people say to me "Don't worry I will take care of all your problems." This has come from many vendors and as you probably know that has rarely happened. I switched service after much consideration. It was Not just a price savings thing. I do not hop from one company to another to save a little money. It was how you and your team took care of me, answered my questions and made me feel that I would not only have better service but that you would always be there for me. That has been said to me many times but YOU Jon ( your company) actually HAVE delivered everytime. I just want to say "Thanks" for all the supportive phone calls from you (way after hours) and your staff. THANKS! I feel I am in good hands.
Thank you for thinking and taking care of our needs. I do appreciate you and the service you have provided!
Thank you, Chris! You get results!
I just wanted to again thank you guys for getting all of our Internet and phone service moved to our new location so quickly and also with no hassle for us, and we are also very pleased with the pricing you secured from the vendors, too. Please feel free to use this email as a recommendation from a very satisfied customer, or let us know if any prospects would like to speak with me directly about the fantastic services you guys provided. Again, thank you!
Whether it is trying to find the best cloud, data and voice solution to fit your needs, troubleshooting a complex issue that comes up or simply answering a question, we are here for you. Our goal is to partner with our clients to create a business relationship that works well for everyone, so no matter the circumstance, you know our team is behind you.